Description: Delivering Quality Service by Zeithaml, Valarie A.; Parasuraman, A.; Berry, Leonard L. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less
Price: 5.97 USD
Location: Aurora, Illinois
End Time: 2025-01-31T07:09:51.000Z
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Binding: Hardcover
Weight: 1 lbs
Product Group: Book
IsTextBook: No
Book Title: Delivering Quality Service : Balancing Customer Perceptions and Expectations
Number of Pages: 226 Pages
Language: English
Publisher: Free Press
Item Height: 1 in
Publication Year: 1990
Topic: Marketing / General, Customer Relations, Management
Illustrator: Yes
Genre: Business & Economics
Item Weight: 14 Oz
Item Length: 9.4 in
Author: Valarie A. Zeithaml
Item Width: 6.2 in
Format: Hardcover
