Description: A wall of silent resentment shuts you off from someone you love... You listen to an argument in which neither party seems to hear the other... Your mind drifts to other matters when people talk to you...People Skills is a communication-skills handbook that can help eliminate communication problems. It describes the 12 most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency, and outlines the effective skills for listening, asserting yourself, resolving conflicts and working out problems with others. Full of practical ideas, People Skills can help you strengthen meaningful ties. Your family can become closer, your friendships warmer and your work relationships more productive - all by improving your communication skills. Bolton explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
Price: 26.86 USD
Location: Matraville, NSW
End Time: 2024-11-28T23:39:13.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 60 Days
Refund will be given as: Money Back
Return policy details:
EAN: 9780731800315
UPC: 9780731800315
ISBN: 9780731800315
MPN: N/A
Format: Paperback, 300 pages
Recommended Age Range: 12+ years
Author: Robert Bolton
Book Title: People Skills: How To Assert Yourself, Listen To O
Item Height: 2.2 cm
Item Length: 22 cm
Item Weight: 0.29 kg
Item Width: 15 cm
Language: Eng
Publisher: Simon & Schuster Australia
